The formation of the PUERTO FANTASÍA GROUP in 2023 came with great responsibility — not only to our shareholders and partners, but to the broader ecosystem of governments, regulators, suppliers, and future guests who will interact with our destinations.
That’s why one of our very first priorities was governance. As a newly consolidated group operating across borders, legal systems, and cultural contexts, we developed a governance structure that was both internationally compliant and value-driven. This included a full suite of compliance protocols, risk management policies, and ethical standards that set clear expectations for everyone we work with — internally and externally.
We launched a centralized compliance framework that included anti-corruption standards, procurement integrity policies, and a code of ethics tailored to our industry. These were not just policies written on paper; they were embedded into contracts, onboarding materials, and operational workflows.
All new staff were trained in ethical behavior — not just legal compliance, but in what it means to act responsibly, respectfully, and transparently. This included sessions on anti-discrimination, respectful workplace practices, conflict of interest awareness, and appropriate conduct in supplier relationships.
We also began the rollout of a digital whistleblowing system to allow for confidential reporting of violations or concerns across the group — a core tool in any modern ethical organization.
Transparency also extended to how we engaged with governments and communities. All major land acquisitions, infrastructure plans, and permitting efforts were conducted with full legal oversight and public accountability. We worked proactively with regulators and sought third-party verification of key contracts to ensure everything we did could stand up to scrutiny.
Importantly, we made a conscious choice not to hide behind complexity. Even as a private group, we voluntarily consolidated our financial statements and published our 2023 accounts in accordance with German commercial law — because we believe transparency is not an obligation; it’s a signal of trustworthiness.